Shipping and Refunds Policy

Shipping

All items are custom made and are dispatched within 14 days of ordering via Royal Mail 1st class.

Returns and Refunds

Due to the products being made to order, all orders are non returnable.

However we are happy to accept returns on orders that arrives damaged, please get in contact with via email rainbowpoochy@gmail.com and quote your order number and include “Damaged order” in the subject line.